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Petersham Family Medical Center
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    • Bulk Billing Policy
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Request for a Bulk Billed Appointment

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  • Bulk Billing Doctors’ Availability

    If you are eligible for bulk billing, we can offer you a bulk billed appointment with the first available bulk billing doctor, and confirm your appointment via a text message or email.

  • Click “Yes” if you wish to proceed.

  • Please tick the reason below for your eligibility for a bulk billing appointment (You must also have a valid Medicare card).

    For Telehealth/Phone consults:

  • For face-to-face consults:

  • Regarding doctor’s availability -

    Due to high demand, our doctors have a high workload at certain times, but will endeavour to be available at your chosen appointment time, or as close to your appointment time as is possible.

  • Click “Yes” if you wish to proceed.

  • We are committed to protecting your privacy and know it is important for you to understand how your information is handled.
  • *
  • To complete this form you may need:
    • Medicare card
    • Pension/Healthcare/Concession card

    Please make sure you have any relevant items ready before you begin.

    To protect your personal information this form will clear and reset after 4 minutes of inactivity.

    All fields marked with an asterisk (*) are required.

  • Personal Details

  • Health Initiatives

    In order to assist us with health initiatives and tailor care
  • Medical Information

  • Medicare card

  • DVA card

  • Pension/Health Care Card

  • Emergency Contact Information

    We collect this information in case of an emergency
  • Next of kin

  • Emergency contact

  • Your Health History

  • Social Activities

  • Verification required to use this service

    To use this service, we need to confirm you are a genuine person by sending you a verification code. Please enter your mobile phone number and click the “VERIFY” tab below to receive a 6 digit code sent to your mobile number, and then enter the code when prompted to -
  • Regarding Pathology/Radiology Investigations

    For GP consultations, if your doctor refers you to a pathology and/or radiology service provider for blood tests and/or X-rays, CT or other scans, you will need to make a follow-up appointment for your doctor to evaluate and discuss the results/reports with you.

    Also, please note that, because our doctors consult patients nationwide, some pathology or radiology service providers may not yet be linked to our practice management software to allow for automatic download of their test/scan results to our system. You will therefore need to personally follow up and ask your chosen pathology or radiology service provider to send any results of tests/scans etc to the requesting doctor at our practice, via the following:

    FAX: 02 9568 4678
    or
    EMAIL: info@pfmc.net.au

  • Click “Yes” if you wish to proceed.

  • Preferred Pharmacy

    In the event that a doctor prescribes a prescription to a patient, that prescription will be sent by the doctor electronically either to the patient as an ePrescription or a registered Australian pharmacy of the patient’s choice, or if the patient does not specify a pharmacy, it will be sent to an Australian accredited pharmacy situated in an area close to the patient’s home. The pharmacy will then dispense the medication.
  • Source

  • Communication

  • Privacy and Terms

  • Please sign (using your finger or computer mouse) or place your electronic signature in the box below to confirm that you have read and agree to our “Terms & Conditions” and “Privacy Policy” and that all the information you have provided us in this form is true and correct to the best of your knowledge and belief.


Bulk Billing Criteria for GP Services

For Telehealth/Phone consults:

You are eligible for a bulk billed Telehealth/Phone consult with one of the above doctors provided: 1) you have a valid Medicare card, and 2) one or more of the following circumstances apply to you–

  • You require a Telehealth/Phone consult (not longer than 10 mins) AND you have visited Petersham Family Medical Centre in person for at least one face-to-face service from any health professional at the practice in the previous 12 months. (If you are unsure, please call (02) 95608207 or email the practice and we will confirm this attendance).
  • You need an urgent after-hours telehealth consult during unsociable afterhours period – 11 pm through to 8 am weekdays, hours outside of 8 am and 12 noon Saturdays and all day Sundays and public holidays.
  • You need a consult to access mental health services.
  • You are homeless because you are going through an extreme form of poverty due to the inadequacy of income, health care supports and social supports.
  • The service is for a child under the age of 12 months.
  • You are a patient of a medical practitioner at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service.
  • You need a consult relating to blood borne viruses, sexual or reproductive health.
  • People isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order.
  • People affected by natural disaster, defined as living in a local government area declared a natural disaster by a State or Territory government.

For Face-to-Face consults:

For face-to-face consults, the following categories of patients are bulk billed –

  • I am a valid Medicare Card holder who requires a face-to-face consult.
Bulk Billed & WorkCover Consultations

Click on this link – Bulk Billing Criteria for GP Services to check your eligibility before requesting a bulk billed appointment by email. If you are eligible and you DO wish to request a bulk billed appointment by email, please click on the link below –

Request a Bulk Billed Appointment

Click on this link – Eligibility Criteria for WorkCover Consults to check your eligibility before requesting a WorkCover consultation by email. If you are eligible and you DO wish to request a WorkCover consultation by email, please click on the link below.

Request a WorkCover Consult

Eligibility Criteria for Workcover Consults

If you wish to request a WorkCover consultation by email, you will need to provide us with ALL of the following information:

Employer details –

  • Company or Business Name
  • Phone
  • Email

Insurer details –

  • Company Name
  • Claim number
  • Case manager’s full name
  • Phone
  • Email
  • A copy of any relevant evidence of any correspondence (notices, emails, letters, etc) between you and your insurer that clearly shows that your claim is covered by your insurer and is valid for future consults with our doctors.

IMPORTANT

If you cannot provide us with the details listed above, and attach evidence of your eligibility, we unfortunately are not able to give you an appointment for a WorkCover consult with one of our WorkCover doctors unless you pre-pay for the consult.