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Bulk Billing Criteria for GP Services

Bulk Billing Doctors’ Availability :

The following doctors bulk bill, but only during their bulk billing work hours shown below.

Dr Hsien Lim – (Currently not available)
(Available for both Face-to-Face & Phone consults)

Dr Jennifer Coleman – (Mon, Wed, Thu, Fri, Sat & Sun: 9am-5pm)
(Available for Phone consults only)

Dr Noor Huda Ali – (Thurs & Fri: 9am-5pm)
(Available for both Face-to-Face & Phone consults)

The eligibility requirements for bulk billing for Telehealth/Phone consults are not the same as they are for Face-to-Face consults, as set out below–

For Telehealth/Phone consults:

You are eligible for a bulk billed Telehealth/Phone consult with one of the above doctors provided: 1) you have a valid Medicare card, and 2) one or more of the following circumstances apply to you–

You require a Telehealth/Phone consult (not longer than 10 mins) AND you have visited Petersham Family Medical Centre in person for at least one face-to-face service from any health professional at the practice in the previous 12 months. (If you are unsure, please call (02) 95608207 or email the practice and we will confirm this attendance).
You need a consult to access mental health services.
You are homeless because you are going through an extreme form of poverty due to the inadequacy of income, health care supports and social supports.
The service is for a child under the age of 12 months.
You are a patient of a medical practitioner at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service.
You need a consult relating to blood borne viruses, sexual or reproductive health.
People isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order.
People affected by natural disaster, defined as living in a local government area declared a natural disaster by a State or Territory government.

For Face-to-Face consults:

For face-to-face consults, the following categories of patients are bulk billed –

DVA Gold Card holders
Children under 16 years of age
Eligible Health assessments, such as a 40-49 year old health check (one only), seniors check (for patients aged 75 plus – allowed annually), or for a Domiciliary Medication Management Review (for patients on 5 or more medications).
Care plans (subject to eligibility)
All follow up consultations for results or review

Bulk Billed & WorkCover Consultations

Click on this link – Bulk Billing Criteria for GP Services to check your eligibility before requesting a bulk billed appointment by email. If you are eligible and you DO wish to request a bulk billed appointment by email, please click on the link below –

Request a Bulk Billed Appointment

Click on this link – Eligibility Criteria for WorkCover Consults to check your eligibility before requesting a WorkCover consultation by email. If you are eligible and you DO wish to request a WorkCover consultation by email, please click on the link below.

Request a WorkCover Consult

Eligibility Criteria for Workcover Consults

If you wish to request a WorkCover consultation by email, you will need to provide us with ALL of the following information:

Employer details –

Company or Business Name
Phone
Email

Insurer details –

Company Name
Claim number
Case manager’s full name
Phone
Email
A copy of any relevant evidence of any correspondence (notices, emails, letters, etc) between you and your insurer that clearly shows that your claim is covered by your insurer and is valid for future consults with our doctors.

IMPORTANT

If you cannot provide us with the details listed above, and attach evidence of your eligibility, we unfortunately are not able to give you an appointment for a WorkCover consult with one of our WorkCover doctors unless you pre-pay for the consult.